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Anonymous's avatar
Anonymous
9 years ago
Solved

I bought a cartel item and i didn't get it in unclaimed items

I made a purchase on the cartel market and I did not receive my items. It did not show up in my unclaimed items or in the purchasing characters inventory and it hasn't shown up in the mail. i checked...
  • EA_Kipling's avatar
    EA_Kipling
    9 years ago

    @Senekenn

    I have checked your transactions and it looks like the failed transaction is refunded now 🙂

proxos666's avatar
proxos666
Hero+
8 years ago

@Zobah1 @Moxendiert

Send an email to  support@swtor.com they should be able to get this sorted for you, detail swtor username, server and character this occurred on and detail what occurred as plainly as possible.

Anonymous's avatar
Anonymous
8 years ago

Support@swtor.com says to go to help.ea.com which in turn tells me I must be subscribed to get help otherwise it just sent my here.

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @Zobah1

    Send another email to support@swtor.com , also detail what your swtor username is here so can pass on about the previous response.

    Edit - if you do not supply/confirm your swtor username in this thread , will be unable to assist getting a different response on the email to support.

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