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Anonymous's avatar
Anonymous
9 years ago
Solved

I bought a cartel item and i didn't get it in unclaimed items

I made a purchase on the cartel market and I did not receive my items. It did not show up in my unclaimed items or in the purchasing characters inventory and it hasn't shown up in the mail. i checked...
  • EA_Kipling's avatar
    EA_Kipling
    9 years ago

    @Senekenn

    I have checked your transactions and it looks like the failed transaction is refunded now 🙂

Anonymous's avatar
Anonymous
8 years ago

Support@swtor.com says to go to help.ea.com which in turn tells me I must be subscribed to get help otherwise it just sent my here.

proxos666's avatar
proxos666
Hero+
8 years ago

@Zobah1

Send another email to support@swtor.com , also detail what your swtor username is here so can pass on about the previous response.

Edit - if you do not supply/confirm your swtor username in this thread , will be unable to assist getting a different response on the email to support.

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