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Anonymous's avatar
Anonymous
9 years ago
Solved

I bought a cartel item and i didn't get it in unclaimed items

I made a purchase on the cartel market and I did not receive my items. It did not show up in my unclaimed items or in the purchasing characters inventory and it hasn't shown up in the mail. i checked...
  • EA_Kipling's avatar
    EA_Kipling
    9 years ago

    @Senekenn

    I have checked your transactions and it looks like the failed transaction is refunded now 🙂

proxos666's avatar
proxos666
Hero+
8 years ago

@Zobah1 @Moxendiert

Send an email to  support@swtor.com they should be able to get this sorted for you, detail swtor username, server and character this occurred on and detail what occurred as plainly as possible.

Maranwe's avatar
Maranwe
8 years ago

people at [edit: email address removed] do not care. They will not answer, maybe after a few weeks. They read your message but will not answer even they have time. So give it a time, a few weeks or months.

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