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Anonymous's avatar
Anonymous
7 years ago
Solved

I bought cathar species access but I cannot create a cathar character

When I open the character creation tool I can't choose the cathar species for my character. I waited a lot of Time but It just took my cartel coins . What do I have to do? 
  • EA_Kipling's avatar
    EA_Kipling
    7 years ago

    @KotPan You shouldn't need to, no. Shoud just be a simple account unlock. Can you send an email to support@swtor.com explaining the situation? You can also link to this thread so our in-game guys can check it out.

EA_Kipling's avatar
EA_Kipling
Icon for EA QV Team rankEA QV Team
7 years ago

@KotPan It looks like the item was consumed without it actually applying the unlock. There should be a replacement in your mailbox, can you try again? Right click the item to consume it.

Anonymous's avatar
Anonymous
7 years ago

@EA_KiplingI did what you said and it still doesn't work. Do I have to be a higher level or something?

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    7 years ago

    @KotPan You shouldn't need to, no. Shoud just be a simple account unlock. Can you send an email to support@swtor.com explaining the situation? You can also link to this thread so our in-game guys can check it out.

    • Anonymous's avatar
      Anonymous
      7 years ago
      ok

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