I have forgotten all acount data
I've been playing swtor last sumer. Since that time I bought a new PC and sold my notebook there info was. I really can't even remember my email adress, but still remember my hero name, and also I ca...
Forum Discussion
@Belgorad I need only to know my email which account was registered on. After that I could do this things, can I solve it without calling?
@tduboy
If you know the email and have access to it then you should not need to call. To start you can use the forgot your Display name and password feature to get access to your login and reset your password.
Once that is done, enter your Display name and password but leave the security key field blank on Swtor.com. Click login and then on the next page below the security key field click "lost your security key" to go through the steps to remove the old one from your account which will send you an email with a one time password.
Once it's removed you can add a new one for your current phonein worse case if you get stuck or still cannot remove the security key or rest your password then yes you will need to call customer service.
If you know the email and have access to it then you should not need to call. To start you can use the forgot your Display name and password feature to get access to your login and reset your password.
Once that is done, enter your Display name and password but leave the security key field blank on Swtor.com. Click login and then on the next page below the security key field click "lost your security key" to go through the steps to remove the old one from your account which will send you an email with a one time password.
Once it's removed you can add a new one for your current phonein worse case if you get stuck or still cannot remove the security key or rest your password then yes you will need to call customer service.
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