Support said the bank has said no to the purchase, maybe chat to them before retrying
Hi, I`ve got the same problem. I used a debit Visa card, but when I tried to pay for the monthly subscription amount (299 rubles), a payment error appeared on the site. I tried to pay again, but the error was repeated and I noticed that I received 2 SMS about withdrawing 60 rubles twice and that the card had expired or was indicated incorrectly. If the card expired or was specified incorrectly, how was 120 rubles withdrawn? It is also not clear, if 120 rubles was still withdrawn from the card, then why could I not pay the subscription amount?
the 60 rubles are a merchant card verification charge ( they auto refund after 3 - 5 days) , credit card is need for a subscription , you may be able to purchase the 60 day sub with a debit card
failing that try purchasing through steam after linking steam and swtor accounts together
tnx for advice, ill try to make it with steam
What to do if the verification charge (those 60 rubles) was never returned to the account? Already 10+ days have passed since their cancellation.
