[INFO] Known Information and Current Alerts [30th January 2025]

Hey, check out known Information and emerging Issues here.

Ticket Response Time

Average response time on in-game tickets is about 48 hours as of January 30th 2025.

Maintenance Details

Details:[Source]
DATE: January 30th
TIME: 9am CT / 3pm UTC expected duration 4hrs
VERSION: 7.6.d

Known Issues reported on Forums

Some players cant launch the game on pressing play on the release of the new launcher
known workaround:
Some have found they have needed to install directx 9 legacy files https://www.microsoft.com/en-us/download/details.aspx?id=35
otherwise try installing C++ via https://aka.ms/vs/17/release/vc_redist.x64.exe , all else fails install the game via steam
Steam purchase fails to add gametime - follow the directions in [INFO] Steam Purchase Not Working

Known 7.6 Game Issues - See this link

Forum Discussion