7 months ago
Issue with account
Hi all, Returning player, been many years. When I log into my profile through the website, I have a red box at the top that says: "There is an issue with your Electronic Arts account which will ...
Common for this issue is that the linked ea account has been disabled needing a password reset, that EA account likley uses the same email address you have used to create the swtor account originally, so if you have changed the email on the swtor account though, try using the original email used on the swtor account
use this link to reset the password then login on that EA account
Be sure to use incognito mode with chrome or delete the browser cache and cookies to be sure it isnt cached if purchasing on swtor.com
otherwise call swtor support when the lines are open https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country...
Thank you, I've reset my password through that link and now the error message doesn't seem to be coming back in my SWTOR profile.
Fingers crossed that did it!
Thanks again.
I am also having this issue.. Im trying to sub and with the same error. I updated my EA account and changed the password on both my account and my EA account. I am still getting this error. I have a dusty collectors box and Malgus statue taunting me to play again..
you are best to call swtor support when the lines are open, it is likley you need to gain access to the linked ea account