I renewed my subscription and bought the Non-Recurring 60 days sub.
Its been 32 days now and I still didn't receive my monthly cartel coins. Before I would get them instantly, so I don't know whats going on with this.
Is this bugged or something? I've seen others having the same problem. How do I fix this?
Hi,I renew my Subscription today aswell and no joy in terms of cartel coins.... same sub plan as you, 60 days non-recurring.
Whats happening?
In general cartel coins for your monthly grant are sent as close to the billing cycle as possible. However there can be up to a 72 hour delay in some cases. I have even read that some people on the forums received their 7 days after their monthly bill. If it's been more then 72 hours you will need to call customer service. It may take them a few days or they may be able to fix it right away but they would be the ones to get the issue resolved.
You can contact them using the below information:
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]
