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cyroxx85's avatar
cyroxx85
2 years ago
Solved

join the fight steam bundle issue

I recently returned to the game and decided to play via steam this time, i linked my account and played the game for a few days without any issues.  I decided to purchase the bundle through steam, b...
proxos666's avatar
proxos666
Hero+
2 years ago

@cyroxx85 

to fix the account issue you will need to call swtor support when the lines are open 

numbers and hours are in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

also you need to resend new screenshots as per the sticky  https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message 

  • I_KingOfSticks_'s avatar
    I_KingOfSticks_
    2 years ago

    Thank you. I have since realized that i had two EA accounts linked to two separate emails (now posting off my correct account).

    I've now provided the correct screenshots (hopefully). 

    Hopefully they are now able to resolve.

    Thanks,

    • I_KingOfSticks_'s avatar
      I_KingOfSticks_
      2 years ago

      All sorted, nice and swiftly too. 

      thanks

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