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Anonymous's avatar
Anonymous
10 years ago

Life Time Sub I purchased shortly after Orignal Launch

Shortly after Swtor orginally launched i purchased a life time sub,  where did my $250 investment run off to, I keep getting told that i am getting enough XP, or i cant get loot, I cant have the three professions I worked hard for, I CANT SUBMIT SUPPORT TICKETS.  I WOULD REALLLY LOVE TO KNOW WHERE MY SUB WENT.

7 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    knowing EA they could care less about returning your money, or giving you something in exchange

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    10 years ago

    @DBWoodynz  or @proxos666  please and thank you in advance one or other or both of them has info they can post on how to contact through Skype (note to self must bookmark said info )

    edit omitted in

  • @TherealSpacegoat

    I do not recall ANY - Life Time Sub for $250; as I would have been all over that myself, hell the collectors edition cost me like ~$800 in the end.

    That said the only way you can address that type of issue is via the Customer Support Team...

    http://www.swtor.com/support/helpcenter/5200#contact-form

    This Link Contains all the numbers and options open to you for calling  one of the many Swtor call centers.

    Or you can add +18553452186 to your contacts on Skype as this is how I do it from NZ.

    *The team that handle the phones are really quick and helpful in these areas, whole thing should take you less then 5 minutes if you use Skype.

    (Alittle overworked the last few weeks, so may be on hold for 20 minutes).

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @TherealSpacegoat

    There is/was no life time sub available for purchase it is that simple

    I do know Champions online and Star Trek Online (was about $250 by memory) have Life Time Subscriptions , I have them.

  • Anonymous's avatar
    Anonymous
    10 years ago

    Thanks @DBWoodynz  and @proxos666@DBWoodynz I know the cost of the collectors edition, I have darth Malgus watching my back while i game, and @proxos666 I know about STO, and if memory serves they both released around the same time if by a few weeks.  Just last year I purchased the STO life time sub, and I know i spent $200 on some subscription with Swtor that was Longer than a Year and when they went Free to play people who had or subscribed were given a monthly stipend of not cartel coins at the time.

    While there is a possibility that I am mis-remembering some portions of what happened over 2 years ago, I know the difference between both games, i was in the closed for both and the early start for both, they are and were two very different games, I was excited for one.

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @TherealSpacegoat @EA_Nils

    There has never been a subscription longer then a 6 month sub for SWTOR

    if you purchased the Collectors edition that was likely USD $175.00 and gave you 30 days play , if you then subbed for 6 months at USD $75.00 there is the $ 250.00

    This here  is likely coin bonus your thinking of

  • I'm pretty sure you have this game confused with another. I have been subbed since pre-launch and there has never been a lifetime sub offered. Not this game. No. I have heard other games offer such, this game never has. You are confused as to which game you are referring to.

    I would records for the card you used and see which game it was you actually got a lifetime sub to. Because, I repeat, this game has never offered lifetime subs, not for any amount.

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