Logged in and I'm stuck and can't move at all /stuck doesn't help

I logged into swtor and my character was immediately stuck and I can't get out, I can't move and its in a mission zone so I can't mount out. /stuck isn't helping and I'm not member so I can't talk on the forums and get a ticket. What should I do to fix this also my file is too big to send so sorry. I'm on the spoil to the victor mission on hoth.