Forum Discussion

h4rjz299z3ha's avatar
h4rjz299z3ha
Rising Newcomer
1 month ago
Solved

Login failed due to account being suspended.

I purchased this game in January 2012. I played for quite a while, but stopped playing around 2016.. I wanted to return now, but when I try to log in, I get the message "Login failed due to account being suspended." I haven't been blocked in any way. My username is "Hedinredline." Where can I go to restore access to the game? There's no support. If I use the client, it asks me to subscribe. How can I subscribe if I can't access my account?

  • Best to call swtor support when the lines are open, they can take a closer look at the account

    an account can be suspended if it becomes compromised, calling is needed to regain access in these instances

3 Replies

  • Best to call swtor support when the lines are open, they can take a closer look at the account

    an account can be suspended if it becomes compromised, calling is needed to regain access in these instances

  • h4rjz299z3ha's avatar
    h4rjz299z3ha
    Rising Newcomer
    1 month ago

    What if I don’t speak English, French, or German, and it will be difficult for me to explain the essence of the problem over the phone?

  • proxos666's avatar
    proxos666
    Hero+
    1 month ago

    someone else can talk on your behalf as long as you are their to answer any questions regarding the account

Featured Places