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Tronicka919's avatar
Tronicka919
7 years ago

Lost my App Authenticator, forgot password.

Hello, I have lost my swtor authenticator and forgot the password.  I have no idea if I could contanct ingame suport as a non subscriber so I am writing about the issue here. 
RealymanLP's avatar
RealymanLP
7 years ago

Hey @Tronicka919

I'm sorry. For security reasons, unfortunately you have to call.

EA_Kipling's avatar
EA_Kipling
Icon for EA QV Team rankEA QV Team
7 years ago

@Tronicka919 You can try and reset your EA password first as it's shared between the two accounts. Then with the new password you can request the removal of the key via OTP on swtor.com

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