Solved
Losting password and mobile authenticator
Dear Support I was once a subscriber and want to come back. But I have lost my password and the mobile authentication. So when I try to reset my password it won't let me do so. Could anyone help...
Your best way to contact Support is to Call using VoIP:
Using VoIP to contact support
You may also use Voice Over Internet Protocol (VoIP) services like Skype, Viber, or Google Voice, to call Customer Service, regardless of where you are calling from.
International calls made using VoIP are generally far less expensive than calls made from a mobile phone or landline.
Open the VOIP program or app of your choice, then:
If you’re calling for support in English:
- Set your country to the UK.
- Dial 0203 014 1826.
