Dxdiag shows he has crash issues with destiny2 and overwatch and that is about it
Here is a link about gsync i mentioned , reason is symptom is 24fps and lower
I gather he has checked temps are good on the CPU etc when game is running ?
It may be worth disabling game mode to test per this link and get him to disable full screen optimization on the game shortcut per the image below and see if any change.
He says none of that helped. I walked him through changing the fullscreen optimizations setting as well as disabling game mode. Temps on both his CPU and GPU are fine. The GPU can push as high as 65 - 70 once in a while but that's well within the operating range for it. CPU temp stays under 40.
He tried rolling back his driver to one from March and that fixed his crashes with Overwatch and Destiny, but it hasn't changed anything in SWTOR. We're kind of at a loss here.
Can you get him to set gsynch to fullscreen only and try setting the refresh rate as mentioned at the end of this link
Still think this is related to gsynch as i mentioned earlier
