Massive performance hit after system upgrade

@e_SonOfAnder

I guess the first thing to check is that windows power option is still on High Performance 

I have seen a low fps issue with gsynch if relevant, try disabling fast boot in windows as an initial step.

Provide a dxdiag per this link so can get a better idea of software side

@proxos666 thanks for the reply. For completeness' sake, dxdiag file is attached here.

Verified that power settings are still on high performance.

You'll have to explain why you think turning fastboot on or off would have any impact, though.  Not only did this not change setting after installing the new motherboard, CPU, and RAM, but I can see no way that this would cause performance issues within an application like SWTOR.

@e_SonOfAnder

This is one link and is still an issue today, recommended workaround for it that has helped some was disabling fast boot

@proxos666 not using Gsync here, and even if I were, I guarantee that suggestion is a complete red herring and has nothing to do with any potential fix that was done.

Maybe an EA rep will be able to step in here for some actual support.

@e_SonOfAnder

Upgrade the bios while looking into this issue - Link  it appears to improve ram performance and adjust vcore voltages 

The 840 EVO have you updated the firmware on it ? this is due to the performance degradation issue , example link

How recent are the Dragon Age Inquisition, NFS16 and Forza crashes ? there is also a crash with windows updates and the OcButtonService

If you press the windows key and type "reliability" open the reliability history have a look if anything has occurred recently.

maybe worthwhile opening a command prompt as administrator and run by typing the following

sfc /scannow 

this may correct the windows update crashes listed if still occuring

---

@e_SonOfAnder wrote:

@proxos666 not using Gsync here, and even if I were, I guarantee that suggestion is a complete red herring and has nothing to do with any potential fix that was done.

---

Has helped others in the past - see this link on the geforce forum

---

Manthas wrote:

Maybe an EA rep will be able to step in here for some actual support.

---

Ouch 

@proxos666

---

@proxos666 wrote:

@e_SonOfAnder

Upgrade the bios while looking into this issue - Link  it appears to improve ram performance and adjust vcore voltages 

The 840 EVO have you updated the firmware on it ? this is due to the performance degradation issue , example link

How recent are the Dragon Age Inquisition, NFS16 and Forza crashes ? there is also a crash with windows updates and the OcButtonService

If you press the windows key and type "reliability" open the reliability history have a look if anything has occurred recently.

maybe worthwhile opening a command prompt as administrator and run by typing the following

sfc /scannow 

this may correct the windows update crashes listed if still occuring

---

I appreciate that you're trying to help here, but this issue goes beyond your expressed technical expertise so far.  To address the specific points you have mentioned here:

• Motherboard firmware update
  • I am running the current firmware on the motherboard
  • A RAM voltage issue is not going to cause the type of issue I am describing here; at worst, it will cause system and possibly application stability issues
• SSD firmware
  • SWTOR is not installed on the SSD
  • Again, the sorts of performance that is being described here has nothing to do with the issue I am reporting; FPS while the game is running, particularly when not moving between zones in the game that might invoke a read/write operation to disk, has nothing to do with the disc drive
  • This has not something that was touched - if this were the issue, it would have been occurring before the system hardware update
• Other game crashes
  • Irrelevant, but all are old, and due to different issues from prior to the system update
• sfc /scannow
  • Again, would not cause the sort of FPS issue I am describing here as this is 100% disc related
  • Also, again, neither HDD was changed in the hardware upgrade

Additionally, most of the things that you are pointing out would, if they were actual problems here, impact all games and applications installed on my system, not just SWTOR.  This problem is 100% SWTOR specific. I understand the vagaries of the Hero engine and DX9 games in general running under modern hardware, but this is a scenario I have not encountered, and does not fit well with what I have already researched, hence the need for somebody with game specific deep technical knowledge to address this problem.

@e_SonOfAnder

Dxdiag for example details you did not have the latest firmware it says you have F1 and latest is F2

 I tend to go back to scratch and look at the everything in the system first, i did not mention the other stuff in relation to swtor just overall system care.

all that aside I hope someone else assists you with this

I think it may be a driver issue with the 970 GTX, it should be able to pump out more FPS then 10-15 (you're right on that point).

First of all, try disabling GeForce Experience. I've seen lots of people having issues with perf loss while this program is running.

Try a clean install of the graphics driver. Strange as it may seem, some games have issues with a driver, whereas other work smoothly.

Orrrr....Is the game using the Intel graphics that are baked in the 7600 ?

In the NVidia control center, set the driver for the launcher.exe process to the 970 GTX (instead of automatic settings).

You can also disable the graphics feature of the CPU in the UEFI if you like.

Also, (and again this may seem weird), install a full DirectX 9 redistributable package, as DX 12 sometimes works poorly in retrocompatible mode.

I had to do this when I upgraded to a 1070 GTX, but now I do get 120 fps stable (due to G-Sync panel).

If this doesn't work, backup your SWTOR to an external drive and try a full reinstall (to exclude game client issue).

Questions :

- Did you reinstall Windows 10 after upgrading your system ?

- Did you install MSI drivers if no clean install, or do you use the Microsoft ones you got at the first boot ? 

- Are you running Forza and Andromeda from the same drive, or did you put those on the SSD ?