I am a former subscriber and I logged into my account on the SWTOR website and requested a rename token, and it said it was sent to my character through in-game mail. I logged onto said character of mine and checked my mail, but there's no rename token anywhere......Where the hell is my rename token???
If you are talking about the free level 60 you get with a sub, this is not sent in game mail. You can just create a level 60 at character creation. If you have previously created your 60 and delete them BEFORE you hit 61 you can create another character - however after 61 if you delete the character the token is lost - CS can restore the character but theres a backlog of tickets so it may take time. If you purchase a 60 token from the Cartel Market - you get a token that you claim and right click to consume - this adds an additional character slot and free level 60 at character create in the same way and the same rules apply to character deletion. Hope this helps
What the * are you talking about? I. GOT. A. RENAME. TOKEN. THROUGH. MY. ACCOUNT. BECAUSE. I. USED. TO. BE. A. PAID. SUBSCRIBER. ON. SWTORO. IT. SAID. ON. MY. *. ACCOUNT. THAT. I. SHOULD. GET. ONE. IN. *. GAME. AND. I. NEVER. GOT. ONE....DO. YOU. UNDERSTAND. *. ENGLISH???? How much more * simple could my question be?!
I'm not buying a * subscription just to report this and I'm not calling a * number.....I want goddamned customer service right * now. It's stupid as * that I have to call some * number or pay for some *ty subscription just to get some * help from you pieces of human * for something I ALREADY * PAID FOR.....
You will need to resubmit a new ingame ticket in regards to the token, they are the only ones able to assist with this issue.
Can try sending an email to support@swtor.com
