Solved
Monitor now says Unsupported
My PC got a virus when I started up the game. How do I fix so I can play the game?
When it is like that what occurs if you press ALT + Enter keys together ?
Are you able to get back to windows at present ?
Forum Discussion
Can you provide more details like what antivrirus you use, what file it said this was and the name of the virus, this may just be a false positive but want to confirm
The screen said unsupported mode. I couldn't see my browser or desktop at all.
When it is like that what occurs if you press ALT + Enter keys together ?
Are you able to get back to windows at present ?
Nope, I pressed ALT TAB and ALT F4 and nothing. Even tried CTL ALT DELETE and nothing. I did install it this time and clicked play and I had to turn my PC off. No viruses this time, but I need to fix this
What do you mean no viruses this time , what indicator are you determining its a virus , is this a message from an antivirus program ?
what did you install and if not running the game are you able to get into windows on a fresh computer restart ?
This sounds like an issue with swtor trying to use a resolution that the monitor doesn't seem very happy with and resulted in a black screen and ended up hitting the power button to restart the PC because you cant see anything, what i ended up doing is either changing the resolution in the swtor config file or deleting it all together and restarting the game which will create a new config file but you will need to readjust the in-game graphics once you are able to play xD
i found this in a search http://www.swtor.com/community/showthread.php?t=51706
unfortunately this likely ( like very doubtful ) that will help here, this is EDID issues and it seems to be a day for them
This one is on the worst side of things and where he is at , at present is hard to recover from with the settings in the registry , a system restore will get him back to square one but not sort the cause. Inplace repair is the next best option , but then it still leaves the underlaying cause.
Changing monitor is the simplest solution off the top of my head
@dvrocc wrote:
This sounds like an issue with swtor trying to use a resolution that the monitor doesn't seem very happy with and resulted in a black screen and ended up hitting the power button to restart the PC because you cant see anything, what i ended up doing is either changing the resolution in the swtor config file or deleting it all together and restarting the game which will create a new config file but you will need to readjust the in-game graphics once you are able to play xD
So you are able to get back into windows on a normal boot ? that is my main concern at present
OK fixed the game issue. pressing ALT Enter fixed the issue.
Featured Places
