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BruvaBunglo's avatar
7 years ago
Solved

My Account has been "Blocked"?

My account MrEPICZOMBIE on SWTOR has been blocked? I was planning on downloading it again, playing with some friends, and probably getting the new expansion. But come to find out, I try and log into my account and all it says is that its been "Blocked" with no other explanation.

  • Belgorad's avatar
    Belgorad
    7 years ago

    @BruvaBunglo

    The email provided above would be the same place to email regarding that error message.  It means your account is either banned or suspended.

7 Replies

  • Thank you for the reply and e-mail. I will send them one and see what happens. This also happened to me when i tried logging in through the launcher. I never recieved an e-mail with instructions

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    7 years ago

    @BruvaBunglo

    The email provided above would be the same place to email regarding that error message.  It means your account is either banned or suspended.

  • I wonder why that is? I never cheated or hacked the game. Oh well, ill just make a new account. Thank you guys for the help.

  • Belgorad's avatar
    Belgorad
    Hero (Retired)
    7 years ago

    @BruvaBunglo

    You don't have to hack or cheat to get a ban.  It happened to me once due to a payment issue.  So it may be something simple as that.

    You can also try to call Customer Service to see if they can resolve over the phone as well.  You can find their contact info here.

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    7 years ago

    @BruvaBunglo Just checked your account, calling in is definitely the right channel of support to contact. They should be able to clear up what happened.

  • The issue has been resolved. Thank you everyone who posted and gave me information on how to go about getting more info on my account. 🙂

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