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Psikotik13's avatar
9 months ago
Solved

My Character lost all of it's gear.

Hi

My character lost all of its gear.

my character is called Sciurussolaris Anthonov, the companion that lost all the gear was Kira Carsen.
I cannot remember what the gear was.
I really can’t remember if it was Kira original so granting the original is better than nothing. I sold all gear I didn’t need to buy her gifts to speed up her influence level. 
've tried:-

Check your character's in-game mail and see if any of the gear was sent there.  Also go to the companions window and see if any of the buttons there show the ability to retrieve equipment.

If not then you will either need to do one of the following:

  • Subscriber: Submit an in-game ticket to ask the items to be restored.
  • Not a Subscriber: email [edit: email address removed] and provide your server, character name and that you would like the missing companion gear to be.

    Best Regards
    The Old Gamer
  • hey there @Psikotik13  

    Sorry to hear you're missing the gear off your character. Unfortunately this isn't something we can help with directly here on the forums.

    You'll need to get in touch with SWTOR support directly. Don't worry if you're a free to play player you can still contact support.

    Just follow the steps in this article here to get in touch with SWTOR support and they should be able to help you out.

1 Reply

  • EA_Rtas's avatar
    EA_Rtas
    Icon for Community Manager rankCommunity Manager
    9 months ago

    hey there @Psikotik13  

    Sorry to hear you're missing the gear off your character. Unfortunately this isn't something we can help with directly here on the forums.

    You'll need to get in touch with SWTOR support directly. Don't worry if you're a free to play player you can still contact support.

    Just follow the steps in this article here to get in touch with SWTOR support and they should be able to help you out.

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