I have tried many times and it has not worked unfortunately ☹️
Did you get a code with it? If you used the code on the website, you should be fine (assuming you have not used the code on a second account). If you redeemed it through Origin, it would cause problems and you would need to call in. Here are their numbers, they are pretty good at this kind of thing and should be able to get you sorted quickly. Skype is probably your best bet to call in on.
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
[CM - Edited post with updated article on how to contact support for STAR WARS™: The Old Republic™]
I did get a code from origin but I redeemed it on the website. Thanks for the support 🙂
