Need help changing currency to US Dollars

Question

I live in Brazil and I'm currently trying to purchase a 180 days subscription. The problem is that the site automatically converts US$ to R$ (Brazil's currency, Reais), but my international credit card says that the value MUST BE CHARGED IN DOLLARS. I tried to contact the support, but it seems I need to have a subscription to do so.

How do I change the value in R$ back to US$?

DETAILS:

- I don't have another credit card.

- I can't pay in other way, unless with a credit card.

Printscreens:

- http://prntscr.com/har97y

- http://prntscr.com/harbo5

ea_kipling · Answer

@Vanaheimur
I'm afraid unless you use a card issued in the US while in the US, the system will automatically change to your local currency.

Answer

@EA_KiplingI know and that's the problem. I can't buy something from a foreign site in my currency because the banks here prohibited that kind of stuff. So I'm out of options. Does anyone have an actual response that will help me?

Answer

@EA_KiplingThe fact is, that if I can't buy the subscription, EA loses money. That situation does not just apply to me, but for everyone that lives here. This was meant to be easy. How can EA compete with Steam if they don't care for their customers? I really wanna buy it, but if I can't, I won't pursue it...

ea_kipling · Answer

@Vanaheimur I can't speak for Steam, but our system has to follow whatever rules and international commerce laws apply to us, and there are some things we can't change because of this.
So, in the end the payment method you're trying to use is not supported, but you might still be able to use one of the other payment methods available: https://help.ea.com/en-us/help/star-wars/star-wars-the-old-republic/swtor-payments-by-country/

Answer

But that's the problem! They're not following the rules and laws. The law (here in Brazil) says that if we buy in a foreign site we must buy in the foreign currency and that applies to ALL payment methods (except Paypal, but I do not have one and won't have the trouble to make one). So yes, EA's team need to change that, because it is wrong.

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Need help changing currency to US Dollars

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