Solved
Need to disable or reset authenticator
I would like to play this game again, but I currently have an authenticator associated. I have long since lost the information on that. How can we resolve this situation?
Forum Discussion
There is no such link anymore. I have the same problem. If I do it in the launcher, I get a "Lost your security key?" link but that just takes me to the SWTOR support page which says "Support is now done by help.ea.com" and that's pretty much it.
Change web browser use internet explorer or edge on windows 10 just to be sure when logging in
Same problem with Edge, Firefox and Chrome. Also the same with Chrome on Android.
Only option left is to phone them
phone support (Link) for numbers
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
That number is only available from 9.00 CT - 21.00 CT
It says that the phone support is for subscribers only. Can I still call them then?
The German support number is an ordinary local one so it's free anyway.
