Solved
Need to disable or reset authenticator
I would like to play this game again, but I currently have an authenticator associated. I have long since lost the information on that. How can we resolve this situation?
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Same problem with Edge, Firefox and Chrome. Also the same with Chrome on Android.
Only option left is to phone them
phone support (Link) for numbers
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
That number is only available from 9.00 CT - 21.00 CT
It says that the phone support is for subscribers only. Can I still call them then?
The German support number is an ordinary local one so it's free anyway.
Its an account issue so they should be providing support for it regardless if a subscriber or not.
I was having this issue as well. I found out what the problem was for me. Might be your issues as well. I kept using the launcher when trying to get to the one time code. Kept sending me to the ea support screen too. Try it from the swtor website. Log in there and do as these people instructed. It sent me straight to the screen they have been referring to.
