Solved
Need to disable or reset authenticator
I would like to play this game again, but I currently have an authenticator associated. I have long since lost the information on that. How can we resolve this situation?
Forum Discussion
Nope. It's not showing up for me anywhere.
Ok I got it sorted via the customer support.
The support dude was REALLY confused because this seems to be a bug. He had no information about this "Did you lose your security key?" thingy not showing up and couldn't replicate the problem either.
He then sent me a randomly generated code I had to tell him via phone to verify my email address. After that, he made the website send me a one time password and I could remove my security key.
The problem is that Germany updated their privacy laws so he couldn't just remove the security key for me. This could be less of an issue if you're not German should you have the same problem.
