Anonymous
10 years agoNo login to E Hawk
Since yesterday 1 of 2 accounts have been unable to log into Eben Hawk. We've contacted customer support who indicated they knew of the issue and try back in 10-15 min. It's been almost 24 hours and ...
We tried two different computers that are known good with one account. My partners account is locked out of Hawk. We know it's localized to that account and server.
Are they getting an error when they try to log in? How far are they getting the server select screen, character screen, just the launcher? How is it locked out? Can you attach a screenshot of what they are seeing?
Auto login pops up this message right away. Account can access other servers no problem. Of course EH is the main in which we play together.
This has been going on almost 24 hours now.
Where any of the characters on that server recently logged out in a Guild Ship ?
No, no guild ship purchased as of yet.