Forum Discussion

PainicusCorstar's avatar
PainicusCorstar
2 years ago

Not able to subscribe

When I try to subscribe to SWTOR, it says there is an issue with my EA account, which it doesn't tell me what that issue is?
LeoThrax's avatar
LeoThrax
2 years ago

Hi. I used my previous abv.bg mail. At least in this one I saw that I had EA mails. I made my SWTOR account long before I got EA account. Can this help by any means ?

proxos666's avatar
proxos666
Hero+
2 years ago

@LeoThrax 

will recheck the account when support are online in about 11 hrs 

When you created the swtor account, an EA account was created at the same time

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @LeoThrax 

    Support can see you updated the account your posting on with the same abv.bg email address however the linked ea account uses an older different abv.bg email

  • LeoThrax's avatar
    LeoThrax
    2 years ago

    Thank you. I updated the email again. Once I used a few emails and are looking back on them. Can you please check if this is the email now. If it's not there are still 1-2 options.

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @LeoThrax 

    Wil lcheck when support are online for the day in about 9 hrs

    I hope your inputting the emails into this link to try and restore the right ea account, it is not the EA account your posting on, and changing the email on that EA account does not change linkage
      

  • LeoThrax's avatar
    LeoThrax
    2 years ago

    Hello. I reverted to my firs and oldest abv.bg mail. Can you check if this is the correct mail ?

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @LeoThrax 

    seems you need to call to get this fixed

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