Not able to subscribe
When I try to subscribe to SWTOR, it says there is an issue with my EA account, which it doesn't tell me what that issue is?
Forum Discussion
same here did buy the steam dlc bundle, didnt get anything and now i also cant do a subscription via the website. my display name is Nashteth
you will need to provide screenshots as seen in https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
have also flagged to check the account for issues, response will be in about 11hrs when support are online here for the day
To fix the account You need to reset the password on the linked EA account (not the one your posting on now) that EA account uses the same bluemail.ch email as on the swtor account
use the following link insert the bluemail.ch email to reset the password then login on that EA account to fix the swtor account for purchasing
for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared
When i checked support had no email from you with the steam purchase screenshots
