One-time Password
I recently created a new account as no matter what I did I couldn't recover my old one. Now, I take about a weeks break from the game and my new account, which I have spent money on, and I'm being as...
Forum Discussion
Try a gmail. just create a gmail account to use to receive the verification email. I'm in the same situation, I use gmail and have always received emails from swtor including the promos that had cartel coins or codes or just advertisements for xpac's. I don't know why it's not working with hotmail but I would just test with a gmail to see if it is received. As before ensure that you go to settings >> labels and make sure all labels are active in case it gets sorted into one of those.
Leave the security key attached, once you verify with a gmail account, you can switch your email back to your hotmail and then it should no longer ask for the onetime password since your using a security key.
Hey, having a similar problem. Despite having been using this laptop on and off for over a year, it still asks me. However, I'm not receiving the emails, double triple checked all locations. I called the support number, it said the line had been disconnected. I can log onto the game, just not the website, so I tried opening a ticket for help, but the button is grey and doesn't work; I have a few tickets open from reporting credit spam sellers and I tried closing them to make sense but the game just said no. I can't get a security code to help with the one time password because I need to log on, and I can't do that because I need a one time password which apparently I need a security code to bypass.
try to send the email to another email like a gmail even just create a new email to see if it can be received. If not the contact information is below to call, make sure your calling the number listed depending on the country your in. Also on tickets if you are not a subscriber you cannot create a new ticket. Any tickets you created before your sub ran out will still be there but you cannot create any more tickets unless you resubscribe.
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
If you are calling from a different country above or how to use skype to call for free, see the below link for contact numbers for other countries and more information on using Skype to make calls:How can I swtich emails my account is attached to without logging on though?
I was trying to work out why my account didn't resubscribe automatically by logging on, but since I can't, I'm stuck in limbo.
I've tried the American number and it didn't work. I haven't tried Skype, but is free or a discounted rate? I don't have any Skype credit and I don't intend on getting any.
When you go to log into your account does it ask you to enter in an email or just sends it? Is there a link to change it to a different email or send to a different email.
For details on how to contact SWTOR support you can follow the steps outlined in this article here: How to get help with STAR WARS™: The Old Republic™
[CM Edit - Edited post to provide an article on how to contact support for STAR WARS™: The Old Republic™ - EA_Illium]
