Forum Discussion

Pietro1312's avatar
1 year ago

Payment Failure for Subscription Purchase

Hello,

I am experiencing ongoing issues while trying to purchase a monthly subscription for Star Wars: The Old Republic. Despite attempting payment with multiple credit cards and reinstalling the game (including switching to the Steam version), my payments are consistently declined.

In the past, I had no issues using my card for subscriptions. I have also tried purchasing various bundles without success.

Could you please assist in resolving this payment issue?

Thank you for your support.

Best regards,

1 Reply

  • Hello.

    I have the same issue. I've tried to do it multiple times for the last few years and every time got a rejection. 

    Once contacted with support I was told that my account is attached to some EA Origin account and that's why it gets blocked every time. They told me to detach my account from Origin and that should do the trick. However, I have NEVER CRATED any Origin account and therefore do not know login and password from it to do that. 

    Now I cannot contact support because I am not a subscriber, and without their help I cannot do anything either.

    Maybe smn knows what to do in this case?

Featured Places

Node avatar for STAR WARS™: The Old Republic™

STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.Latest Activity: 8 hours ago
19,247 Posts