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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

[pc] Cut scenes crashes

Game Cuts Out My game either crashes to windows or i lose hot key interface controls and keyboard controls during cut scenes.  If i lose controls i have to hit escape ( the only working key on the k...
  • proxos666's avatar
    proxos666
    8 years ago

    @Stuwitt22

    Can you provide a dxdiag per this link

    Based on what you have described I am going to make the assumption your OS is 32 bit , the dxdiag will confirm it is 32bit

    [For others this is only to be used for a 32bit OS NOT for a 64 bit OS]

    To enable 
    1.Right-click Command Prompt in the Accessories program group of the Start menu. Click Run as Administrator.
    2.At the command prompt, enter "bcdedit /set IncreaseUserVa 3072"

    (minus the " ")
    3.Push Enter key and Restart the computer. 

    To disable after testing the game if no affect
    1.Right-click on Command Prompt in the Accessories program group of the Start menu. Click Run as Administrator.
    2.At the command prompt, enter "bcdedit /deletevalue IncreaseUserVa"
    3.Push Enter Key and Restart the computer.

proxos666's avatar
proxos666
Hero+
8 years ago

@Stuwitt22

Can you provide a dxdiag per this link

Based on what you have described I am going to make the assumption your OS is 32 bit , the dxdiag will confirm it is 32bit

[For others this is only to be used for a 32bit OS NOT for a 64 bit OS]

To enable 
1.Right-click Command Prompt in the Accessories program group of the Start menu. Click Run as Administrator.
2.At the command prompt, enter "bcdedit /set IncreaseUserVa 3072"

(minus the " ")
3.Push Enter key and Restart the computer. 

To disable after testing the game if no affect
1.Right-click on Command Prompt in the Accessories program group of the Start menu. Click Run as Administrator.
2.At the command prompt, enter "bcdedit /deletevalue IncreaseUserVa"
3.Push Enter Key and Restart the computer.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Thank you so much for your help.   You were right i have a 32 bit system so i followed your instructions and all seemed to work just fine, i was able to play for 4 hours with only 1 incident, which i think was unrelated to my original problem.   I froze and could not move so i used the stuck command but it didn't work( i still had full keyboard control) so i ported to guild ship and everything was fine, could move with full controls, so i exited back to world only to find i had a full black screen and still could not move from the original freeze spot.  Quit game and re-logged with no improvement so i ported back to stronghold, regained normal screen and graphics, then re entered planet from my ship and kept playing without incident for another 2 hours.  It was the best game play i have ever had since downloading the game so once again THANK YOU so much 🙂

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