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Anonymous's avatar
Anonymous
8 years ago
Solved

Preferred Player Status

I feel so stupid right now. Around an hour ago, I met a really nice player on SWTOR. The only problem was that I was a F2P player and I couldn’t talk to him. I’m fairly new to TOR, so I went to go send him mail and it says I must be a preferred player or be subscribed. At the bottom of the message it says “Preferred Player is rewarded to anyone who buys Cartel Coins, a Subscription, etc.” I thought that was awesome and I could finally talk to my friend. I decided to buy the $2.99 Cartel Coins, because I wasn’t gonna use them anyway, just wanted to talk to my friend. I purchase them and then I go to the mailbox and I still don’t have PPS. I then read on the forums that it might have to be $5. I haven’t used any of the CC. Is there anything I could do to maybe talk to him. The thing at the bottom of the mail just said you had to purchase CC, so I’m very confused. Help!
  • @Krymzonbladez Excellent to see!

    I went ahead and double checked all accounts involved, and I can confirm that they've now correctly been converted from F2P to Preferred. Thanks for your patience, everyone!

29 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    Good day everybody.

    Long story short, today i bought the 250 CC pack and my account is still f2p.

    Any updates regarding this bug?

  • Anonymous's avatar
    Anonymous
    8 years ago

    NEW UPDATE: As of 8 Jan 2018 I have received Preferred status. Seems like buying $2.99 Cartel Coin pack DOES in fact give Preferred status (albeit after raising the issue on official Answers HQ help forums and here on reddit) Might be a precedent since others HAVE NOT (yet) received Preferred status, having the same issue not so long ago.

    TLDR; It seems you CAN actually get Preferred status with $2.99 Cartel Coin purchase, but at the moment I CANNOT confirm it is applied by default (may actually not be worth the hassle)

    Cheers, Ivan

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @lvanHorvat As you suspected, the status was changed manually while we're investigating the issue.

    For everyone else in this thread, we greatly appreciate your patience.

  • Anonymous's avatar
    Anonymous
    8 years ago
    I forgot, but thanks a lot Kipling, and thank you everyone in the EA team. I may have been a bit hot-headed, but in hindsight, you were quick, kind and professional. Kudos to you all!
    Now gonna enjoy my Pref status 🙂
  • Anonymous's avatar
    Anonymous
    8 years ago

    And here I am still F2P after you didn't notice his thread until after I had posted, and I've spent like 6 bucks total...

  • Anonymous's avatar
    Anonymous
    8 years ago

    Ok My account has been elevated to prefered as well now, guessing it was also manually done. Hopefully this was done for @Sorceinist as well. Thank you for your help @EA_Kipling and @EA_Chimere . Hope this gets actually addressed without having to start threads on here and wait weeks for it to be handled manually.

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @Krymzonbladez Excellent to see!

    I went ahead and double checked all accounts involved, and I can confirm that they've now correctly been converted from F2P to Preferred. Thanks for your patience, everyone!

  • I just finished buying some CCs to get the unify colors permission account wide, but I'm not showing as preferred player

    Order # [mod removed]

    Date/time 06 April 2019 04:28

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    7 years ago

    @Kyo_Taichou 

    Account upgrades (F2P -> Preferred, Preferred -> Premium) should technically be instant, but if you have the game running while the upgrade happens, you'll need to restart the game in order for the upgrade to fully with the game client.

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