Problem with ear2.SanJose1.Level3.net
I seem to be getting a lot of ping spikes. Looks like ae-4-90.ear2.SanJose1.Level3.net is having some problems. The winMTR log is below.
[ Spoiler ]
Forum Discussion
Your showing packet loss at the router sent 742 received 592
If wireless go wired direct to the router see if it persists , 0 ms suggest you are wired though
That packet loss is moving forward affecting all hops this is likely the reason for the ingame issue as well
Hmm... I'm using wired. I switched the entire home network off for more than an hour earlier and turned it back on and the problem still persists.For wtfast, maybe I need to open the wtfast port on the router. That however does not seem to be the main problem though. Using wtfast and just a normal connection, in game responsiveness has been atrocious. The only culprit I am able to point to is ear2.SanJose1.Level3.net where 3k+ ping spikes are recorded.
Your very first post is showing a consistent 14% loss
Open two command prompts as administrator
Spoilerin the first type
ping -t 192.168.1.1
(presumed this is your router IP) press enter
in the second command prompt type
ping -t 175.156.64.1
press enter
Run the game in window mode and keep an eye on these 2 command prompts for spikes and packet loss occurring
after 5 min or so playing in game you can press CTRL C to bring up statistics
I am getting loss myself at 175.156.64.1
Ping statistics for 175.156.64.1:
Packets: Sent = 33, Received = 29, Lost = 4 (12% loss),
Approximate round trip times in milli-seconds:
Minimum = 168ms, Maximum = 171ms, Average = 169msas opposed to my ping to my local hop
Ping statistics for 59.167.145.34:
Packets: Sent = 26, Received = 26, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 4ms, Average = 2msSee what you are seeing at your end
Servers are down at the moment but here's the results
Ping statistics for 192.168.1.1:
Packets: Sent = 98, Received = 98, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0msPing statistics for 175.156.64.1:
Packets: Sent = 101, Received = 101, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 3ms, Average = 2msPing statistics for 159.153.68.252:
Packets: Sent = 71, Received = 71, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 187ms, Maximum = 190ms, Average = 187msThey look fine , this may not be showing up until under load.
may have to wait until after maintenance to confirm they still look like this
I am trying to ascertain why the packet loss appearing , this is what will hurt a connection more then a ping spike.
I am in Australia so I will be asleep by the time the servers are back up
Where all the previous tests done with the game running ? it is possible for a connection to look ok until under load
If it is only appearing with swtor running , I would look at the firewall in the router initially.
Testing remotely is difficult so want to eliminate the closest question on the results and move outwards.
