Forum Discussion
let me check this isnt a gmail / googlemail type thing that makes different accounts even though they are thesame mailbox
ok just rechecked the ea account Hilmadara uses a mail.ru email
- proxos6664 years agoHero+
ok support searched and it is the same mail ( seems the _ is not showing) searched with both Hilmadara and Hil_madara and found same account
checking if it is still disabled .... - proxos6664 years agoHero+
ea account is active
what they dont have is the screenshots and if you have sent them from the mail.ru address they likley wont get there ( not sure why think it is due to being a html email
Best to email the screenshots from a different email domain and include the swtor username
- 4 years ago@proxos666 ok I'll send the message from gmail again
- 4 years ago
@proxos666So I sent a message to the address support swtor I hope I can get my subscription soon
- proxos6664 years agoHero+
still no email
if you login to https://help.ea.com/en/contact-us/ you will find case 104228258 , upload the screenshots to that ticket and then try emailing support@swtor.com to say its done
let me know here too and i can check tomorrow worst case and let them know the case was updated
- 4 years ago
@proxos666I sent the email via gmail and sent screenshot in case