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Anonymous's avatar
Anonymous
8 years ago
Solved

Race unlock not worked

I spent 600 cartel coins to unlock a race but its still for sale in the cartel market, not marked as purchased and the race isn't available when I go to start a new character. Any ideas? I'm playin...
  • proxos666's avatar
    proxos666
    8 years ago

    @abc558391718 @Mogloth @Crevixen

    Gents I have merged your posts together, send an email to support@swtor.com and provide a link to this thread.

    CS will be able to provide a refund of the cartel coins, however it will take a few days for them to respond.

    Unfortunately I cannot flag this directly with CS until Monday now.

proxos666's avatar
proxos666
Hero+
8 years ago

@abc558391718 @Mogloth @Crevixen

Gents I have merged your posts together, send an email to support@swtor.com and provide a link to this thread.

CS will be able to provide a refund of the cartel coins, however it will take a few days for them to respond.

Unfortunately I cannot flag this directly with CS until Monday now.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Thanks very much, I have a sneaky feeling I bought it on one character just before I purged how many I had

  • Aarundel70's avatar
    Aarundel70
    12 months ago

    I have unlocked Togruta and got Email that I claimed it.. but it is not available in game. I need help

    • proxos666's avatar
      proxos666
      Hero+
      12 months ago

      @Aarundel70 

      when you purchase an unlock it goes to the inventory of that character as an item to be used to apply to the account

      • Aarundel70's avatar
        Aarundel70
        12 months ago

        Nothing came through my inventory. I am not a subscriber so I can't even ticket for petition..

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