Forum Discussion

RydarusVeneris's avatar
RydarusVeneris
Not applicable
10 years ago

Random Loading Screens and Occasional Graphics Driver Crash

So I've tried everything and can't seem to explain it. I've used new and old drivers and have even upgraded to windows 10 and downgraded to windows 8.1, nothing seems to fix it.

Ever since 4.0 I've been having weird instances where in areas with high volumes of players spawning, or NPCs rendering, the game crashes, or plays the splash screen loading screen with the spinning wheel for about 5 seconds.

It seems to happen a lot on fleet, warzones, operations, typically at the beginning of a warzone, and at the QT area on fleet. I've also had it happen mid guild ship summon, and it LOVES to happen during gharj in Eternity Vault.

I don't have issues like this with any other game (except for battlefront).

System specs are an i7 4710MQ

Nvidia Geforce GTX 880M 8GB VRAM

29 Replies

  • RydarusVeneris's avatar
    RydarusVeneris
    Not applicable
    10 years ago

    got these from the WhoCrashed app, though these I believe were from the CCleaner crash.

    On Thu 11/26/2015 10:14:02 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\Minidump\112615-33609-01.dmp
    This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!DXGADAPTER::ProcessComponentIdleList+0x157)
    Bugcheck code: 0xA (0x26C, 0x2, 0x0, 0xFFFFF802A96101B1)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics Kernel
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



    On Thu 11/26/2015 10:14:02 PM GMT your computer crashed
    crash dump file: C:\WINDOWS\memory.dmp
    This was probably caused by the following module: dxgkrnl.sys (dxgkrnl!DXGADAPTER::ProcessComponentIdleList+0x157)
    Bugcheck code: 0xA (0x26C, 0x2, 0x0, 0xFFFFF802A96101B1)
    Error: IRQL_NOT_LESS_OR_EQUAL
    file path: C:\WINDOWS\system32\drivers\dxgkrnl.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics Kernel
    Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @RydarusVeneris

    This is the bug check reported

    Now this is occurring in the directx kernel, so it is tied to the graphics side of the house, and would think more related to the error your getting ingame

    doesn't help with an actual cause though

    if you want to post a dxdiag , can have a look as a 2nd set of eyes if anything looks out of place

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @RydarusVeneris

    have you tried going back to the dell drivers ,

    use DDU to remove both the NVidia and intel driver then use the drivers here

    Install the Intel driver first , reboot and install the NVidia driver , reboot and then see if it is still the same

    You may need this to stop the auto update

  • RydarusVeneris's avatar
    RydarusVeneris
    Not applicable
    10 years ago

    I've never used DDU period, I've only ever used the default Nvidia clean install. I'll try DDU before using current drivers, and if that doesn't work I'll use the original Dell Drivers.

    Additionally I actually do need my computer to have the latest drivers for different games, so using the original dell drivers would be a stopgap measure for me at best.

  • proxos666's avatar
    proxos666
    Hero+
    10 years ago

    @RydarusVeneris

    have you tried going into the bios and disable the intel video card (iGFX) in the bios ?

    Just to be sure it is out of the mix.

    Be sure your using the NVidia card before disabling the intel

  • RydarusVeneris's avatar
    RydarusVeneris
    Not applicable
    10 years ago

    Can't, the intel card is the display card, it renders on the nvidia and then goes through the intel to get to the display. Also I have it set in control panel to show which apps are using the Nvidia GPU and SWTOR is definitely on it.

Featured Places

Node avatar for STAR WARS™: The Old Republic™

STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.Latest Activity: 3 days ago
19,622 Posts