Forum Discussion

Re: Color Crystals Now Require Artifact Equipment Authorization

Ok so, did the patch and logged in and... still the same problem.  Character icon has that big red sign above it indicating problem/unauthorized items.  Checked weapons, same issue, the ones with Cartel crystals are not authorized (if I CTRL-Right Click to modify the weapon/item I can see that it's the crystal).  Some purples also have the same issue (earpiece etc).  Doesn't look like anything in this patch fixed the specific issue we are having (or at least that I'm having).

Well, this really sucks.  I really like this game, but right now I can't play it at all after the 4.0 update.  I've sunk over $500 into this game this year alone, and even if I'm not a subscriber I think I deserve a bit more customer service than the silence we are getting right now.  If I can't play this, I'll have to play something else, and if I start spending money on another game I'm not going to go back and forth.  C'mon EA, help us out here!  Don't push us away!

17 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I just logged with a character to Republic Fleet... level 22 Mod vendors still show Barrels and Hilts as requiring Artifact Authorization to install/use. These are the exact same barrels and hilts(blue items) that were sold on Mod vendors prior to 4.0 and they did not require AA then.

    I can only assume then that since there is no change in the situation this Artifact Authorization requirement is WAI. It wasn't a bug after all. Even ea_David thought it was a bug. Curious.

    THIS is one change I won't play under. I am a preferred player, been here off and on since Beta, sometimes I subscribe, sometime I just buy Cartel Coins. I am done being a customer (both subscription and/or Cartel Coin purchases) and done playing the game until this change is reverted. I will watch here and on future patch notes to see if Bioware decides to change this back.

  • b_took's avatar
    b_took
    10 years ago

    Color Crystals appear to be fixed for me.

    Barrels and Hilts from Comm Vendors are unfortunately still flagged as requiring Artifact Authorization despite being green items.  This puts a bit of a crimp in leveling a character.

  • I would put in a vote, though, for getting a hotfix when the issue is finally actually resolved.  I was hoping to try out the 4.0 leveling changes when 4.0 came out, not a month or two after. 🙂

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Some of the unbound crystals and gear  in my possession are no longer showing arti equip req, but anything I reclaim and anything on the gtn still show it.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Loaded the new patch, Crystals are still requiring Artifact Equipment Authorization. I also completed a Flashpoint in the main storyline and was rewarded a lightsaber that apparently needs the Hutt Cartel Expansion to be purchased. Why? That doesn't make sense since I am not even at the level where it should matter. What gives?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Since we can't post on the forums, we can't submit bug reports in game, and they don't want us to call CS I am personally resorting to questioning Musco, Tait, and the main SWTOR account on Twitter to hopefully elicit an actual response. I recommend others try the same. The squeaky wheel and all that.

  • This patch didn't fix any of my problems!  Bioware, just drop the whole artifact authorization system already.  It's extremely overpriced anyway.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Copied from this post:  http://www.swtor.com/community/showthread.php?p=8560897#edit8560897

    Hey folks,

    After investigation, we found an issue with patch distribution that occurred during maintenance this morning. Some players will be getting a new patch later this evening (roughly 6-8 hours from now). There will be no downtime associated with this, and you will be able to play the game up until that point. Players using the streaming client will not download anything further.

    Some of you have noticed that there are certain fixes that are listed in the Patch Notes that only some players have. Tonight’s patch will resolve that issue and ensure that all the fixes in the patch reach everyone.

    Thanks!

    -eric

  • b_took's avatar
    b_took
    10 years ago

    And after a day of patching, barrels/hilts from comm vendors still require artifact authorization.  Perhaps a separate thread for that problem is in order . . .

  • Perhaps quitting the game is in order, as they clearly have not fixed this issue and do not give us a valid option to report issues. This game is broken beyond all repair in more ways then one and they are not listening to players at all. This game needs to die.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Well, I can use my level 10, +41 stat crystals again, thanks for that. However, green barrels and hilts from the modification vendors still require artifact authorization.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Yeah!
    Most of the violet equipments works now.
    But...
    I have still 1 (or more) level 10 +41 Crystals requiring Artifact Authorization. I have checked only one of my Jedi. And there is 1 of 6 violet Crystals which is still not working. But I am afraid that there are more Crystals still not working.

  • Most of my stuff appears to be fixed now.  However, my Yavin Bulwark MK-1 implants still require artifact authorization.

  • Turtlsdown's avatar
    Turtlsdown
    10 years ago

    A lot of my stuff is fixed (basically the things that had an issue due to a crystal) but there are still items that my companions are wearing that are giving the issue (btw I'm almost positive that my Qyzen is wearing 2 pieces of armor that are giving a not-authorized issue, that where not just the past few days, seeing as how right after update 4, I took all items off companions if they weren't naked to re-equip them.  How could I do this if the item was saying unauthorized?).  So we are getting real close to a proper fix.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Yeah I see many things have been fixed but not the two crystals of two of my mains.

    Was really hoping last nights down time would fix that.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Despite repeated promises, none of my items are fixes. I still have Yavin Bulwark ear pieces and implants, along with many other items, STILL requiring artifact authentication. Will this be addressed or not? 

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    @calgon71 wrote:

    Despite repeated promises, none of my items are fixes. I still have Yavin Bulwark ear pieces and implants, along with many other items, STILL requiring artifact authentication. Will this be addressed or not? 


    The barrels and hilts on Mod Vendors are still Artifact Authorization... I too would like an answer... will these items be addressed Officially? Please do not leave us hanging, I hardly play at all now because of this.

    Oh and this: EA's live Technical chat advertized on a yellow banner above does not work. Leads to a webpage deadend. I tried it... hoping ...

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