Re: freeze and crash after changing settings

@Lohaen94 

can you provide a dxdiag per https://answers.ea.com/t5/General-Discussion-Technical/Guide-Posting-a-DxDiag/m-p/4832663/highlight/true#M70799

@proxos666I can confirm that the problem appears to only occur if I change the refresh rate, I did some test and if I try to change the refresh rate option, the game freeze and then crash, after re-launching the game, the refresh rate effectively seems to have changed even if the game crashed... while changing all the other settings does not involve any freezes and crashes

@Lohaen94 

can you provide the dxdiag initially

here it is 

@Lohaen94 

can you also now paste the contents of the client_setting file 

Press the [Windows] Key + [R] at the same time 

Copy the following in to the text box and press ok 

%localappdata%\swtor\swtor\settings

Open the client_settings.ini file in notepad

here

[Renderer]
AntiAliasingLevel = 4
Buckets = 5
doShadows = true
DYDDrawDistancePreset = 3
GraphicsDeviceId = 9352
GraphicsQuality = 6
Height = 1440
NativeHeight = 1440
NativeWidth = 2560
PlantDensity = 100
SpeedTreeDistanceScale = 1.25
TextureAnisotropy = 16
Width = 2560
FxLightsLimit = 15
StaticLightsLimit = 45
WindowX = 0
WindowY = 0
AtlasQuality = 0
EnableDistortion = true
EnableSSAO = true
MeshLODQuality = 1
RefreshRate = 180
ShadowMapNumCascades = 8
ShadowMapResolution = 2048
D3DFullScreen = true
CodeVersionChanged = false
LastCodeVersionRun = 2
NewBucket = 5
TextureQuality = 0
doBlobShadows = true
AllowDepthOfField = true
ShaderSet = 9
EnableBloom = true
FullScreen = true
VerticalSyncState = false
MinFrameTime = 4.9999999e-003


[Game]
MoviesFolder = ..\..\Movies
SwtorRegKey = SOFTWARE\BioWare\Star Wars - The Old Republic

@Lohaen94 

ok the refreshrate is set at 180 ... so need to change that to say 100 

also just to confirm you are playing swtor on the LG ULTRAGEAR  and not the Benq as the native resolution is set for 2560 x 1440

Edit: can you provide the exact model of the LG monitor

@Lohaen94 

there is a chance the game is mixing up the benq and lg capabilities hence asking for model numbers and what is used to play swtor etc 

@Lohaen94 

I gather that worked ok as a workaround ?  

@proxos666yes modify the refresh rate, via client_settings.ini file, works as a workaround... thanks a lot ^^