Forum Discussion

Re: Graphics Issues in SWTOR - Not There Before

@ArakhneSreiyr

The intel driver can not count the video driver if a manufacturers (toshiba in your instance) driver is installed , hence why it needs to be uninstalled first.

13 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Should I risk uninstalling my current video driver and reinstalling the current one if I'm unsure if my computer meets requirements? Sorry for all the questions, ack.

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @ArakhneSreiyr

    The dxdiag shows your cpu as Intel(R) Core(TM) i5-4210U and you can see all downloads for this CPU at this link , which you will find the driver I have linked.

    I do know if a manufacturers driver is installed , these drivers cannot be installed until it is removed.

    The driver you have installed at the moment is the one at this link and is simply called Intel Display Driver  if you ever need it again. Toshiba stopped updating back in 2016 , they are renown for poor driver updates unfortunately.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I will uninstall the Toshiba one and try again. I'll update with any further comments! Thanks again!

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Okay, dumb question, but how do I uninstall this driver? I don't see it in my device manager. Only thing I see in display adapters is the Intel(R) HD Graphics Family. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Unbelievably, none of that worked, but I'll lay out what happened.

    1) I downloaded the DDU utility and ran it in normal mode. Upon restarting appropriately and doing what I was instructed, I discovered that DDU had uninstalled my old Intel video driver, which was good enough for me. 

    2) I tried to run, once again, the updated Intel driver you linked me, but once again it said that I don't meet system requirements. 

    3) Trying to figure it out on my own, I did the SECOND latest version of the driver, back from January. Turns out that was the same version I already had, and the glitch has returned. 

    It is comforting, however, to discover that after DDU removed my video driver and gave me the "basicest" Microsoft driver, the glitch was gone. Unfortunately, the game was running at such a horrible speed it was unplayable. 

    So I'm back to the original problem, and unsure what to do. But it is definitely a video driver issue. 

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Yes, that's the one from January and the one I already had that was causing the glitch. 

    Thanks again so much for all this help!

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @ArakhneSreiyr

    See if the directions at this link help , if not you may need to talk to toshiba

    odd the one from January is 15.36.33.4578 yet your dxdiag showed 10.18.14.4414 dated 7/28/2016 was installed

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I'll play around a little bit. There's always the possibility that I got the two drivers confused since both gave me the same error and I am totally clueless and fried haha. Thanks again so much for the help! I hope this gets resolved soon.

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @ArakhneSreiyr

    Grab the zip versions of the drivers, extract the files into a known folder location like c:\drivers and then follow the directions linked in my last post

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    The simplicity of this post peeves me but I have found a fix. 

    It appears that my video driver can't handle bloom. I manually fixed all my in-game graphics settings, even up to Ultra, but I took off bloom. And that seemed to be the fix. Without bloom, the glitch doesn't appear, and I even tested out some cutscenes. Every other setting can be maxed out, but bloom needs to be off. 

    Long-term, that disappoints me, but short-term, I'm okay with this. I unfortunately have zero idea if, back when I regularly played this game, bloom was EVER on, but it can't be on anymore I suppose, at least Intel updates their video drivers so I actually use it!

    Thanks again for the help 🙂 

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