Forum Discussion
4 Replies
- proxos6662 years agoHero+
Gametime has been added
not sure if having same problem but i purchase subscription via steam and i didnt get it steam says cant refund and i need contact EA but i check things like making sure my steam linked to my swtor account and i can see my swtor history in my EA account so what else must i check? i change passwords for everything just incase the accounts been inactive too long.. just not sure what else to check as i wish to get my sub and not loose my money
swtor login name is Renjotas
- proxos6662 years agoHero+
email uncropped screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message
account is flagged to be checked for issues, response will be in about 10 hrs when support are online for the day
edit: support can see you are subscribed now , if you want the gametime added for the steam purchase email the screenhsots in they can add the purchased gametime
support are unable to refund a steam purchase , as the purchase is with steam not with swtor.