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4 Replies

  • not sure if having same problem but i purchase subscription via steam and i didnt get it steam says cant refund and i need contact EA but i check things like making sure my steam linked to my swtor account and i can see my swtor history in my EA account so what else must i check? i change passwords for everything just incase the accounts been inactive too long.. just not sure what else to check as i wish to get my sub and not loose my money 

    swtor login name is  Renjotas

  • proxos666's avatar
    proxos666
    Hero+
    2 years ago

    @KazeKira86 

    email uncropped screenshots per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

    account is flagged to be checked for issues, response will be in about 10 hrs when support are online for the day

    edit: support can see you are subscribed now , if you want the gametime added for the steam purchase email the screenhsots in they can add the purchased gametime

    support are unable to refund a steam purchase , as the purchase is with steam not with swtor.

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