Forum Discussion

proxos666's avatar
proxos666
Hero+
8 years ago

Re: SWTOR causing display driver to crash and then blue screen

@cystemic

Bluescreen issues are system level hardware/driver issues but swtor is triggering it somehow.

Can you provide a dxdiag per this link to get an idea of the system setup

there is also a client_setting file found per below directions if you can paste the contents of it here as well would be great

Press the [Windows] Key + [R] at the same time 

Copy the following in to the text box and press ok 

%localappdata%\swtor\swtor\settings

Open the client_settings.ini file in notepad

29 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    Thanks for replying so quickly.

    Here's the dxdiag:

    Spoiler
    ------------------
    System Information
    ------------------
    Time of this report: 9/16/2017, 15:31:30
    Machine name: CYSTEMIC-PC
    Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170512-0600)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 08/19/13 10:33:12 Ver: 19.03
    Processor: Intel(R) Core(TM) i7-3770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
    Memory: 16384MB RAM
    Available OS Memory: 16324MB RAM
    Page File: 6310MB used, 26336MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 120 DPI (125 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode
    DxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon HD 7900 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x679B)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_679B&SUBSYS_045C1043&REV_00
    Display Memory: 1754 MB
    Dedicated Memory: 2010 MB
    Shared Memory: 3840 MB
    Current Mode: 1920 x 1200 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: Cintiq 24HDT
    Monitor Id: WAC1027
    Native Mode: 1920 x 1200(p) (59.950Hz)
    Output Type: DVI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
    Driver File Version: 22.19.0662.0004 (English)
    Driver Version: 22.19.662.4
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 7/21/2017 09:39:20, 1910832 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-24DB-11CF-F773-CA26BCC2DB35}
    Vendor ID: 0x1002
    Device ID: 0x679B
    SubSys ID: 0x045C1043
    Revision ID: 0x0000
    Driver Strong Name: oem47.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_NewZealand:22.19.662.4😛ci\ven_1002&dev_679b
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Speakers (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_10438547&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6699 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 8/7/2012 18:51:52, 4102928 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_10438547&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6699 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 8/7/2012 18:51:52, 4102928 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    Description: Realtek Digital Output (Realtek High Definition Audio)
    Default Sound Playback: No
    Default Voice Playback: No
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_10438547&REV_1000
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6699 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 8/7/2012 18:51:52, 4102928 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Realtek Digital Input (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6699 (English)
    Driver Attributes: Final Retail
    Date and Size: 8/7/2012 18:51:52, 4102928 bytes
    Cap Flags: 0x0
    Format Flags: 0x0

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Keyboard
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Microsoft Hardware USB Mouse
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x045E, 0x07A5
    FF Driver: n/a

    Device Name: Cintiq 24HDT Monitor Control
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x00F5
    FF Driver: n/a

    Device Name: Wacom Tablet
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x00F6
    FF Driver: n/a

    Device Name: Wacom Tablet
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x00F6
    FF Driver: n/a

    Device Name: Wacom Tablet
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x056A, 0x00F8
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x1E26
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    | Driver: usbhub.sys, 8/17/2016 06:40:26, 343552 bytes
    | Driver: usbd.sys, 11/27/2013 11:41:03, 7808 bytes
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x0024
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub
    | | Driver: usbhub.sys, 8/17/2016 06:40:26, 343552 bytes

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x045E, 0x07A5
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    | Driver: kbdhid.sys, 11/21/2010 13:23:47, 33280 bytes
    | Driver: kbdclass.sys, 7/14/2009 11:48:04, 50768 bytes
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    | Driver: i8042prt.sys, 7/14/2009 09:19:57, 105472 bytes
    | Driver: kbdclass.sys, 7/14/2009 11:48:04, 50768 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x045E, 0x07A5
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/14/2009 10:00:20, 31232 bytes
    | Driver: mouclass.sys, 7/14/2009 11:48:27, 49216 bytes
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x056A, 0x00F6
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    | Driver: mouhid.sys, 7/14/2009 10:00:20, 31232 bytes
    | Driver: mouclass.sys, 7/14/2009 11:48:27, 49216 bytes
    |
    + HID-Compliant Mouse
    | Vendor/Product ID: 0x056A, 0x00F8
    | Matching Device ID: hid\vid_056a&pid_00f8&col01
    | Upper Filters: wacomrouterfilter
    | Service: mouhid
    | Driver: wacomrouterfilter.sys, 4/12/2017 04:23:37, 24040 bytes
    | Driver: mouhid.sys, 7/14/2009 10:00:20, 31232 bytes
    | Driver: mouclass.sys, 7/14/2009 11:48:27, 49216 bytes
    | Driver: wdfcoinstaller01009.dll, 4/12/2012 08:34:23, 1721576 bytes
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD
    | Driver: termdd.sys, 11/21/2010 13:23:47, 63360 bytes
    | Driver: sermouse.sys, 7/14/2009 10:00:20, 26624 bytes
    | Driver: mouclass.sys, 7/14/2009 11:48:27, 49216 bytes

    --------------
    System Devices
    --------------
    Name: Network Controller
    Device ID: PCI\VEN_14E4&DEV_4359&SUBSYS_850C1043&REV_00\6&517A8E5&0&004000E6
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8608&SUBSYS_860810B5&REV_BA\5&EFCF456&0&4800E6
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_1E20&SUBSYS_85471043&REV_04\3&11583659&0&D8
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 122368 bytes

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_1002&DEV_AAA0&SUBSYS_AAA01043&REV_00\6&3671BECE&0&01400008
    Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 122368 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8608&SUBSYS_860810B5&REV_BA\5&EFCF456&0&4000E6
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 8 - 1E1E
    Device ID: PCI\VEN_8086&DEV_1E1E&SUBSYS_84CA1043&REV_C4\3&11583659&0&E7
    Driver: n/a

    Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor PCI Express Root Port - 0151
    Device ID: PCI\VEN_8086&DEV_0151&SUBSYS_84CA1043&REV_09\3&11583659&0&08
    Driver: n/a

    Name: AMD Radeon HD 7900 Series
    Device ID: PCI\VEN_1002&DEV_679B&SUBSYS_045C1043&REV_00\6&3671BECE&0&00400008
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8608&SUBSYS_860810B5&REV_BA\5&EFCF456&0&3800E6
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: Intel(R) Z77 Express Chipset LPC Controller - 1E44
    Device ID: PCI\VEN_8086&DEV_1E44&SUBSYS_84CA1043&REV_04\3&11583659&0&F8
    Driver: n/a

    Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 7 - 1E1C
    Device ID: PCI\VEN_8086&DEV_1E1C&SUBSYS_84CA1043&REV_C4\3&11583659&0&E6
    Driver: n/a

    Name: Xeon(R) processor E3-1200 v2/3rd Gen Core processor DRAM Controller - 0150
    Device ID: PCI\VEN_8086&DEV_0150&SUBSYS_84CA1043&REV_09\3&11583659&0&00
    Driver: n/a

    Name: AMD Radeon HD 7900 Series
    Device ID: PCI\VEN_1002&DEV_679B&SUBSYS_045C1043&REV_00\6&116C07A3&0&00800008
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8608&SUBSYS_860810B5&REV_BA\5&EFCF456&0&3000E6
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_1E3A&SUBSYS_84CA1043&REV_04\3&11583659&0&B0
    Driver: n/a

    Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 5 - 1E18
    Device ID: PCI\VEN_8086&DEV_1E18&SUBSYS_84CA1043&REV_C4\3&11583659&0&E4
    Driver: n/a

    Name: ASMedia USB3.0 eXtensible Host Controller
    Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\6&ACE5F90&0&000800E6
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8747&SUBSYS_874710B5&REV_BA\5&2728BA6D&0&800008
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8608&SUBSYS_860810B5&REV_BA\5&EFCF456&0&2800E6
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: Intel(R) USB 3.0 eXtensible Host Controller
    Device ID: PCI\VEN_8086&DEV_1E31&SUBSYS_84CA1043&REV_04\3&11583659&0&A0
    Driver: C:\Windows\system32\DRIVERS\iusb3xhc.sys, 1.00.0005.0235 (English), 5/20/2012 23:25:32, 789824 bytes

    Name: Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10
    Device ID: PCI\VEN_8086&DEV_1E10&SUBSYS_84CA1043&REV_C4\3&11583659&0&E0
    Driver: n/a

    Name: ASMedia USB3.0 eXtensible Host Controller
    Device ID: PCI\VEN_1B21&DEV_1042&SUBSYS_84881043&REV_00\4&11EB9DBD&0&00E4
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8747&SUBSYS_874710B5&REV_BA\5&2728BA6D&0&400008
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8608&SUBSYS_860810B5&REV_BA\5&EFCF456&0&2000E6
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_1E2D&SUBSYS_84CA1043&REV_04\3&11583659&0&D0
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/17/2016 06:40:12, 56320 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/17/2016 06:40:11, 327168 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/17/2016 06:40:26, 343552 bytes

    Name: Intel(R) 7 Series/C216 Chipset Family SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_1E02&SUBSYS_84CA1043&REV_04\3&11583659&0&FA
    Driver: n/a

    Name: Asmedia 106x SATA Controller
    Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_84B71043&REV_01\6&1618E8FE&0&002800E6
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8608&SUBSYS_860810B5&REV_BA\5&EFCF456&0&0800E6
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: Standard Enhanced PCI to USB Host Controller
    Device ID: PCI\VEN_8086&DEV_1E26&SUBSYS_84CA1043&REV_04\3&11583659&0&E8
    Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (English), 8/17/2016 06:40:12, 56320 bytes
    Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (English), 8/17/2016 06:40:11, 327168 bytes
    Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (English), 8/17/2016 06:40:26, 343552 bytes

    Name: Intel(R) 82579V Gigabit Network Connection
    Device ID: PCI\VEN_8086&DEV_1503&SUBSYS_849C1043&REV_04\3&11583659&0&C8
    Driver: n/a

    Name: Asmedia 106x SATA Controller
    Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_84B71043&REV_01\4&3927C719&0&00E7
    Driver: n/a

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8747&SUBSYS_874710B5&REV_BA\4&BAB4994&0&0008
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: PCI standard PCI-to-PCI bridge
    Device ID: PCI\VEN_10B5&DEV_8608&SUBSYS_860810B5&REV_BA\4&299066B9&0&00E6
    Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/21/2010 13:23:47, 184704 bytes

    Name: Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22
    Device ID: PCI\VEN_8086&DEV_1E22&SUBSYS_84CA1043&REV_04\3&11583659&0&FB
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DvPlayTee,0x00200000,1,2,DXDVSupport.dll,
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
    CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
    TechSmith File Source,0x00400000,0,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith WMFSDK Writer,0x00200000,1,0,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Simple PIP,0x00200000,0,0,CamtasiaFilters.dll,8.04.0004.1859
    ImageSource,0x00200000,0,0,CamtasiaFilters.dll,8.04.0004.1859
    TitleSource,0x00200000,0,0,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Time Adjust,0x00200000,1,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Splitter Filter,0x00200000,1,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Frame Skip Filter,0x00200000,1,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Perf Skip Filter,0x00200000,1,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith ZoomPIP Filter,0x00200000,2,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith PushVMR Source,0x00200000,0,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith PushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith PushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith SimplePushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Wave Dest,0x00200000,0,0,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Overlay,0x00200000,1,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Wave Buffer,0x00200000,1,0,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith ForceColor 8,0x00200000,0,0,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith ForceColor 555,0x00200000,0,0,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith ForceColor 565,0x00200000,0,0,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith ForceColor 24,0x00200000,0,0,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith ForceColor 32,0x00200000,0,0,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Force Color32A,0x00200000,0,0,CamtasiaFilters.dll,8.04.0004.1859
    SSFileWriter,0x00200000,1,0,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Frame Rate Tuner,0x00200000,1,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Camera Adjust,0x00200000,1,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Sound Effects Filter,0x00200000,1,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Flv Key Frame Setter,0x00200000,1,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith Floating Point Wave Filter,0x003fffff,1,1,CamtasiaFilters.dll,8.04.0004.1859
    TechSmith GIF Writer Filter,0x00200000,1,0,CamtasiaFilters.dll,8.04.0004.1859
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,,
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    Adobe PSI Parser,0x00200000,0,0,PSIParser.dll,7.02.0001.0004
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
    Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715
    Overlay Mixer2,0x00200000,1,1,,
    TechSmith Grabber Sample Filter,0x00200000,1,1,CamtasiaFilters.dll,8.04.0004.1859
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,,
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
    NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
    TS Strider,0x00200000,1,1,TSStrider.dll,7.02.0001.0004
    Dump,0x00200000,1,0,DvFileWriter.prm,7.02.0001.0004
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
    TSSourcePush,0x00200000,0,1,TSSourcePush.dll,7.02.0001.0004
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
    Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514
    AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
    AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
    SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

    Audio Capture Sources:
    Realtek Digital Input (Realtek ,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

    WDM Streaming Capture Devices:
    Realtek HD Digital input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

    WDM Streaming Rendering Devices:
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
    Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
    Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.23709
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
    DirectSound: Realtek Digital Output (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
    DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
    Realtek Digital Output (Realtek,0x00200000,1,0,quartz.dll,6.06.7601.23709
    Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7601.23709

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

    and the client settings file:

    Spoiler
    [Renderer]
    AntiAliasingLevel = 4
    AtlasQuality = 0
    Buckets = 4
    Fullscreen = true
    D3DFullScreen = true
    GraphicsDeviceId = 26523
    GraphicsQuality = 5
    Height = 1200
    MeshLODQuality = 1
    NativeHeight = 1200
    NativeWidth = 1920
    PerfTestFlags = 38780672
    RefreshRate = 60
    ShadowMapNumCascades = 8
    ShadowMapResolution = 2048
    SpeedTreeDistanceScale = 1.25
    TextureAnisotropy = 16
    Width = 1920
    DYDDrawDistancePreset = 2
    WindowX = 0
    WindowY = 0
    CodeVersionChanged = false
    LastCodeVersionRun = 1
    NewBucket = 4
    doShadows = true
    AllowColorRemapping = true
    AllowDepthOfField = true
    doBlobShadows = true
    EnableBloom = true
    PlantDensity = 100
    ShaderSet = 9
    TextureQuality = 0
    EnableSSAO = true


    [Game]
    MoviesFolder = ..\..\Movies
    SwtorRegKey = SOFTWARE\BioWare\Star Wars - The Old Republic


    [Sound]
    DisableSoundWhenUnfocused = false

    I've been running the game on ultra settings for a while but the 5.4 patch has rendered the game unplayable for the reasons I've described. I have a hard time believing my graphics card is broken when it runs me:andromeda ok and photoshop and maya simultaneously so maybe its drivers are just conflicting with swtor :/ 

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @cystemic

    Cheers

    I am not saying your video card is broken but black screen issues are tied to the video driver somehow just a matter of figuring out now why.

    If you press the windows key and type reliability and open the reliability monitor can you see if any crash details are recorded and what they are and provide them here if possible

  • Anonymous's avatar
    Anonymous
    8 years ago

    there's quite a bit going on in the reliability panel but it doesn't detect solutions. it just says the graphics driver isn't properly installed but the AMD catalyst control center tells me everything is fine? There are no problem reports for swtor for some reason.

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @cystemic

    If you double click on the video hardware listings it should provide more details ? (not the check for solution link)

    while we are there what is the details of the unsuccessful driver install ? may as well look at that as well

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago
    @cystemic wrote:

    there's quite a bit going on in the reliability panel but it doesn't detect solutions. it just says the graphics driver isn't properly installed but the AMD catalyst control center tells me everything is fine? There are no problem reports for swtor for some reason.

    @cystemic

    Given it is saying the driver isnt installed properly 

    try using DDU - Link  and then a clean install of the driver again , if that doesn't solve it use DDU to remove and try an older driver version 

    DDU returns the system to vanilla install for the video driver and removes any trace of existing driver in case there is something corrupted

  • Anonymous's avatar
    Anonymous
    8 years ago

    i've used the DDU twice now and every time AMD says everything installed fine. but when i boot up the game I get the same thing. i dont have a vanilla driver to use with graphics card so all I can do is download it off the website but the same thing keeps happening T.T

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @cystemic

    Install this directx redist - Link

    in the client_setting file you copied earlier make the following changes to start with

     

    D3DFullScreen = false

    EnableSSAO = false

  • Anonymous's avatar
    Anonymous
    8 years ago

    yeah i've already installed the directx redist but i did it again, why not. changed the client settings but the same thing happened again. ill try ddu and reinstall with the driver you linked.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Lovely, just got this BSOD. Now my pc is doing a chkdsk ☹️
  • Anonymous's avatar
    Anonymous
    8 years ago

    it's stuck at 0% installation progress. bios are up to date

  • Anonymous's avatar
    Anonymous
    8 years ago
    Ok i managed to install the driver from the previous link but swtor still crashes the graphics after a minute on the character screen. And then i got this Bsod. Maybe i should ddu the intel graphics driver as well as the radeon? Or would that destroy everything? >.>
  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @cystemic

    There is no active intel video card listed in the dxdiag 

    but it appears this is actually a crossfire system ? as I can see 2 listings for AMD Radeon HD 7900 Series , at this point it is worth breaking crossfire and go back to a single card.

  • Anonymous's avatar
    Anonymous
    8 years ago

    It's a single card, there's no crossfire installed. just the one 7990 plugged in. 

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @cystemic

    Just to confirm your currently using 16.12.1 ? http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=16.12.1

    move to 17.4.4 http://support.amd.com/en-us/download/desktop/previous/detail?os=Windows%207%20-%2064&rev=17.4.4  this was the last non optional driver available for Win 7

    My understanding the 7990 is actually a dual card you should be able to go into the AMD control center and disable crossfire to drop back to single GPU.

    The Blue screen appearing is in the video driver it may mean there is an issue with the card or the driver but all these drivers cant be bad.

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @cystemic

    Worst case Disable crossfire this for the swtor profile in crimson control center only

    Is this BSOD still only occurring under swtor ?

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @cystemic

    Have a read of this thread regarding crossfire under the 7990 and experiencing major issues except in this case was battlefront, and how you can retain the old control center and still update the driver.

    worth a shot if all else fails 

  • Anonymous's avatar
    Anonymous
    8 years ago

    well the discourse isnt helpful. i cant find the 15.7.1 drivers he installed to bypass the crossfire garbage. the graphics card itself seems to be working fine for everything except swtor. i don't know. there doesn't seem to be a solution and i dont want to buy another graphics card just to find out it was a driver issue all along. 

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @cystemic

    I will have a look , my thinking is for some reason this may be a crossfire issue with swtor if eevrything else is working ok.

  • Anonymous's avatar
    Anonymous
    8 years ago

    the 15.7.1 updates lasted longer than any of the others. i managed to actually load up my ship but then the driver crashed again. the good news is that it just threw me a not responding for the game and didnt bsod or black screen me. and i cant seem to find the option to turn off the crossfire anywhere >.>

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @cystemic

    I believe it needs to be done in the game profile in and AMD Control Center, have a look in the profile for swtor

  • Anonymous's avatar
    Anonymous
    8 years ago

    its pretty barren here, theres no profile or mentions of crossfire. i might as well update the software to 16.2.

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