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10 Replies

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @rumbleteam65 I found the account, you'll need to get in touch with EA Help, but not for your rumbleteam65 account. I've sent you a PM.

  • Anonymous's avatar
    Anonymous
    8 years ago
    i might have a problem to contact them. If i change the mail account to my gmai mail or change in the rumbleteam65 to outlook.pt will it solve the problem?????
  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @rumbleteam65

    @EA_Kipling will be back on Monday, I gather he has pointed you to https://help.ea.com/en/contact-us/ in regards to another account that needs to be fixed.

    You are best talking via live chat if possible to a EA Advisor in regards to getting that sorted. 

    If your swtor account is tied another EA account you are best just getting that account back up to speed so you can get the subscription issue sorted on the swtor account.

  • Anonymous's avatar
    Anonymous
    8 years ago

    and how am I supposed to do that??? I'm not a subscriber. if only EA created a support email like the other games instead of having to call a paid number, it helped. not everyone has the money to spend to call these numbers. I know that you are helping me to solve this problem and I am very grateful for your service but EA has to improve on these little things already what they did with the battlefront ...

  • proxos666's avatar
    proxos666
    Hero+
    8 years ago

    @rumbleteam65

    For the EA account , Depending on location it may offer live chat try this Link  see what contact options it provides.

    For the Swtor account , See the post here that US number set as a contact in skype (must be a contact) should make it free or like super cheap.

    Support available from 9.00 CT - 21.00 CT) so need to confirm time zone etc.

  • Anonymous's avatar
    Anonymous
    8 years ago

    it finally closed but i didnt receive anything???

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @drakem15 Sorry to hear you still didn't receive anything. Can you call in so we can investigate further?

  • Anonymous's avatar
    Anonymous
    8 years ago

    i cant call in i do not currently have a phone and i dont wanna pay for it. Is there any other way someone can help me?

  • EA_Kipling's avatar
    EA_Kipling
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @drakem15 Looks like it's all synced up now, sorry for the delay! Can you restart your game to make sure the changes are applied?

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