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Re: Your Connection to the server has been lost

@da8vii @NateousFillion @doovle @Haruoni @Grinhauzguy Hi guys,

Please check out the the Network Troubleshooting Steps here: http://answers.ea.com/t5/STAR-WARS-The-Old-Republic/Guide-Launcher-Troubleshooting/td-p/4805820#6

I suspect that due to the expansion the swtor.exe file has been updated and you might have to ensure that your internet security software & hardware (firewall, anti-virus, router) aren't blocking it. If the file is already whitelisted, remove it and then add it again. The checksum for the file might have changed, so this should be the easiest way to ensure that it is not blocked in anyway.

Let me know how you get on afterwards.

Cheers,

Nils

8 Replies

Odinnir
10 years ago
None of it is working. I'm losing sub days.
Anonymous
10 years ago
Approved
fixed for me, I changed DNS servers to Google's and redone what you said.
after a restart and a fix in the launcher, I can now join a server.
Odinnir
10 years ago
What exactly did you do?
Odinnir
10 years ago
Up. i still have no solution.
Anonymous
10 years ago
Approved
flush dns
set DNS servers to Google (8.8.8.8 / 8.8.4.4)
restart both pc and router
use fix in the launcher
I have bitdefender anti-virus with firewall, I removed swtor.exe from the firewall list and re-added it.
edit: now it's worse. I cant play at all again and the launcher always verify. I think I will stop playing this game with all those bugs.
I don't see anyone helping
Odinnir
10 years ago
Still nothing but thanks :/ i believe is their end tho. The game was fine before this expansion. I don't why they can't keep the game as it was and have the expansion. But.... seems like i'm not playing this game again.
Ender061
10 years ago
I'm having the same issue. None of these fixes are working.
Anonymous
10 years ago
Approved
Thank you, problem was in firewall. All good now)