Request for Account Recovery Assistance – Unable to Access Account
Hello Support Team,
I’m reaching out regarding an issue with accessing my old SWTOR account named Sicoual. Previously, this account was linked to the email address [Removed - EA_Barry] However, it seems that the email address associated with the account has changed, and I’m unable to locate the new email to access my account.
On my old account (Sicoual), I had a Level 55 Sith Inquisitor named Svaren, and I would really like to regain access to it. I’ve created a new account with the email [Removed - EA_Barry] but I would have to restart everything from scratch, which I’m trying to avoid if possible.
If changing the email on my old account isn’t possible, would you be able to confirm the email address currently associated with the account Sicoual? I hope this would help me recover it.
Thank you very much for your assistance.
To update an email on a swtor account, you need to call swtor support when the lines are open, they can help update the email on the swtor account due to not having access to the old email (note this can only ever be done once) https://answers.ea.com/t5/General-Discussion-Technical/Getting-help-with-SW-TOR-from-another-country/td-p/12368405/jump-to/first-unread-message