Resubscribed without my consent
I reinstalled SWTOR today and before that I checked out my account page and on it the subscription status showed as inactive as it should be since I cancelled my sub months ago. However when I logged in to the game it showed that I had an active sub and when refreshing the account page the status was active and there was a new entry on my payment history without my consent to reactivate my subscription. Should I dispute this with my bank or what should I do?
Hey there @Chaydex
Sorry to hear you've run into this, definitely sounds quite odd, especially if you didn't set up a renewing subscription.
Your best bet here is to contact SWTOR support directly so they can look into it for you.-
For details on how to contact SWTOR support you can follow the steps outlined in this article here : How to get help with STAR WARS™: The Old Republic™
- For assistance with another country please check out: Getting help with SW:TOR from another country
Please get in touch with SWTOR support, they'll be able to take a look into this directly for you as we can't help with account or purchase issues here on the forum.
Let us know how this goes and if theres anything else we can help you with.-
