Forum Discussion

Anonymous

9 years ago

SolvedApproved

Returning Founder

I was a subscriber when the game launched, and am looking to pick it up again, and miraculously I still have the email with the serial number of my game, but when I try to reset my password (the emai...

proxos666
9 years ago
@andrewwill375

You will need to phone and get both the password reset and the old key removed, and once you have a correct login / password , attach the key again per this link

that security key maybe generating a number but it will not be valid

Anonymous

9 years ago

Approved

I had the original email confirming my purchase and account from years ago. There was a serial number in the email that I entered into my newly downloaded sec. key generator app. The app started pumping out keys.

I only downloaded the app because I tried resetting my forgotten password, and got as far as having chosen a new one, but it not being accepted because my original account had the security key gen.

proxos666

Hero+

9 years ago

@andrewwill375

You will need to phone and get both the password reset and the old key removed, and once you have a correct login / password , attach the key again per this link

that security key maybe generating a number but it will not be valid