[RUS] Подписка через Стим не работает/Subscription via Steam does not work

Thank you very much, everything works)

Hello. The subscription was not activated. Swotor name - Chubaiis

I have exactly the same problem. Please tell me why support does not answer by mail already as 10.

@bearovodkas_exe 

I cant assist further, try using voip or skype , if language is an issue you can have someone thats speaks english call on your behalf if you are there to answer security questions

@Btuum 

swtor username ?

Exactly the same problem. Name in SWTOR - AlexMataMata

@MataKZN 

support cant see an email from the swtor account email at present 

resend an email per https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message and let me know can check if it arrives ok

SWTOR Username - Sunekt

@proxos666Resubmitted

@Btuum 

You need to reset the password on the linked EA account that account has the persona sunekt (not Btuum your posting on now) that EA account uses a rambler email 

use the following link to reset the password https://signin.ea.com/p/web2/resetPassword  then login on that EA account to fix the swtor account for purchasing

for future purchases, use incognito mode on chrome initially if you purchase on swtor.com to be sure browser cache and cookies is cleared

@MataKZN 

you should be sorted now

@Btuum 

can you log in here and post as sunekt instead of as Btuum that way you know you have reset the right account , the linked ea account uses a rambler email , it is not the ea account your posting on now

@Btuum 

If you dont have access to that email anymore , call swtor support when the lines are open , otherwise try to recover that account through help.ea.com

https://answers.ea.com/t5/General-Discussion-Technical/INFO-Getting-Help-and-Board-Guidlines/td-p/4806237/jump-to/first-unread-message

Exactly the same problem. Name in SWTOR - FyzzyGo

@FyzzyGo 

support said the subscription is fine , still having an issue ?

Thank u!

I have the same problem
swtor account - justheadi

@justhead1 

email per the steam sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

do not email the cropped purchase screen as you attached here it will be rejected

@justhead1 

Seems the email you sent has the cropped purchase screen , follow the sticky https://answers.ea.com/t5/General-Discussion-Technical/INFO-Steam-Purchase-Not-Working/td-p/9356718/jump-to/first-unread-message

7. Take a full page screenshot of this details page and save the image to your computer.

Few Donts

Dont crop the purchase page

swtor steam subscription was not activated    swtor id   tortorich

Hello, I send email on swtor support but no1 answers me ☹️ 
I followed this instruction, email was sent from swtor email. Same problem with steam sub 
@proxos666