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awesomemcsexy19's avatar
1 month ago

Trying to get into my old SWTOR account

Hi all, 

I am recently returning back to play SWTOR. I have an old account for which I am 99% sure I remember the correct username and password for. I had to registered to an old SWTORSK with the app on my phone. I'm pretty sure the SWTORSK has been discontinued, but when I enter the code generated by it, I can't get into my account. 

Any advice? 

Thanks

1 Reply

  • If you have lost the security key it needs to be removed , if you have right displayname and password, you can do this in a web browser (not the launcher) by logging in at http://www.swtor.com and leave the key field blank  as seen in this guide
    it will fail if the password is wrong or the account is disabled for some reason, in which case you need to call support 


    The google auth app is the app used for security keys now and to set it up you need to remove any previous keys , adding an app back doesnt setup the key 


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