Forum Discussion

Tylerdurden8484's avatar
5 years ago

Server full of Permanent Banned/Harassers/Cheaters

Hello,

I have been playing this game for a few years now. I am playing on Satele Shan  server. However, the server is full of people that have been permanent banned,  and are now ban evading on different accounts. Some for wintrading in ranked, others for harrassment, and others for exploiting/cheating. I have been reporting some of them for over a year now, and no action has been taken. It feels like Bioware is completely ignoring their own Terms of Service:

1- Register an alternate account for the purpose of disobeying the rules to avoid punishment of your main account. Alternate accounts created for this purpose will receive permanent bans.

2- Register an alternate account to post when your main account is banned. These alternate accounts will be permanently suspended and may necessitate other moderation actions

It is really sad to see the state of this game right now. Even Chris, a dev who is in theorycrafter discord, when he was asked on why ranked wasnt part of Galactic Seasons, said this, and I quote:

"With as much wintrading and throwing going on in SR and GR, I would rather not give that choice to players as a means to get things like CC's with real value (...)". And about the bans, he said the following phrase: "I couldn't tell you. I am not on the Terms of Service team, nor the Customer Experience team. I don't have access to player accounts, nor do I want that sort of access. I'm on the development side. While I have a vested interest in protecting the player experience in-game, for things like cheating that means making sure reporting mechanisms are functioning, the right people are getting the right info, and we're doing whatever we can game-side to detect and report automatically. I don't do investigations nor enforcement, nor do I want to. There is a separation between teams to protect both sides. Make sense? "

A dev openly recognizing that the cheating is literally out of control, and that is the reason that ranked is not being included on Galactic Seasons. As I said, many people have been reporting permanent banned players that came back after bans in new accounts and are doing exactly the same thing that they were banned for. The whole server knows who this people are, devs also know, since I personally have been sending reports about cheating/wintrading/harassing, and specifically said that they are permanent banned persons for about a year now, and NO ACTION HAS BEEN TAKEN AT ALL.

Bioware also included a legacy ignore feature, which allows you to do that, which is fine, but knowing the legacy name of the person you are ignoring. So lets say someone is harassing you, and you want to be invisible for them, you rename your legacy and characters, and he will legacy ignore you again and know exactly who you are, and he will be able to keep harassing in a new account after he gets banned.

I really want an explanation on this, since customer service/devs lack of communication/actions is making lot of people just unsuscribe. 

3 Replies

  • Many of these players on banned accounts have been reported hundreds of times through email and ingame. There has still been no response. These players are actively ruining the game through their toxicity and exploiting. It's gotten to the point where they believe none of the devs are paying attention to any of their cheating, so they stopped trying to cover up what they do. You can even see them wintrading live whenever a swtor streamer plays solo ranked on Satele Shan. 

  • By allowing these type of players to go unproperly punished -

    This ruins the fun and experience for every one else playing the game the right way.

    It gives bad feedback to the community and damages what remains true within the games competition in Ranked PvP.

    With all that is said, I can only encourage for these players to be stopped as the Dev / Bioware team are the only ones to fix this problem in Satele Shan server against cheaters and exploiters.

    Thank you for your time.

  • It seems to be all of EAs games that are mismanaged this way, its nothing but hackers and a mess of ToS abusers in various forms. I am not sure how long they expect their player bases to stick around for this or hold on to what is left of their Disney contract. On a daily bases one can be told to kill themselves at least 3 times and nothing is done by CSRs so why even bother to keep reporting it at this point? The win trading is at an all-time high, 99% of players in top positions are traders who climbed to that position overnight so why even try there? The reversal of all the people who traded or abused the ToS only made them realize there’s no repercussions in this game and the few who do manage to get banned are back up and running within 24 hours announcing to the world who they are, harassing the same people, win trading back to the top, and their general routine of garbage in game.

    I have a friend who has changed their names, legacy names, guilds, friends, SERVERS, etc to be stalked on three different servers by the same guild routinely. I am not sure how they keep finding them but they do. They keep reporting them in game, ignoring them, reporting them to CSRs and nothing is done. Why is it on the player to spend money to avoid harassment? Why is it on the player to send in 100 reports to deal with harassment? It should be just a few reports to deal with these issues. Once they run rampant in game they will find other avenues to harass: discord, linked-in, no real life stone if they can get ahold of it left unturned. These people need to be stamped out and cut off.

    No other gaming company is like this. And unfortunately for the age this game is rated at, no child within the ages of 13-16 should be even allowed to have chat turned on in this game, period. That’s a terribly sad reality. There are some games who over-police their games into oblivion where you can’t even say no u without getting banned, we don’t want that. We just simply want proper action to be done to where the game is simply enjoyable, without incessant win trading, toxicity, abuse on a game that forces us into content we don’t mind doing otherwise.

    Ranked should require us to steam install for an added layer of anti-cheat. Obviously there are ways around it but anything that can help will. 7.0 should restructure how ranked is done entirely, its been too easy for too long to game the system. It is the center of the player bases toxicity and it needs to be dealt with.

About STAR WARS™: The Old Republic™

Check this forum for STAR WARS™: The Old Republic™ help, or to chat with other SWTOR players.19,132 PostsLatest Activity: 7 hours ago